Caring advice / FAQ
Current topics regarding Ponsel upholstery
Our products are exclusively sold through our retail partners. For more questions about availability or prices, please contact one of our retail partners situated near you. Go to search for a Retailer.
No, we don´t. We apologise for any inconvenience and thank you for your understanding that we do not offer any factory sales.
The prices of our products are exclusively available through furniture retailers.
A complete catalogue of all upholstery pieces is not available. Product flyers of our current models can be acquired through retailers. If that should not be the case please contact us – we will be glad to help you out.
Go to contact us. (Link zum Kontaktformular)
Besides our commercially available Ponsel-collection, we also market special models exclusively towards certain customers/associations. Information about these exclusive models are only available through the corresponding furniture retailers. .
Please directly contact the retailer you have bought your product from.
No, you don´t have to. All covers of our Ponsel-collection are ready-for-use and conform to the high demands of quality of Deutschen Gütegemeinschaft. However, it may be possible that the retailer will offer you an additional impregnation. If you take up on that offer, our warranty will end here.